Finding the Perfect Wine Gift

You will want to spend hours finding the perfect wine gift for the wine lover on your list, but you may not have to. There is no end to the possibility of finding a good gift because there is no end to the possibility of the gift itself. In other words, wine gifts come with such variety and variance that you could wind up wanting to take a few home for yourself after you have bought something for everyone on your list. Look for something that is a little funky and fresh, and try to buck tradition... Read more »

The Effective Executive

There is no argument that today’s executive is effective to the degree that he or she is able to communicate with other people. The executive has to be able to speak to other people–one-on-one or one-on-many–in terms other people appreciate, in ways that move and motivate them, and in words and tones that are credible and non-menacing. The “exec” must present himself or herself as a role model, as well as convey the message of the corporation, company, or department. Some... Read more »

How To Communicate in a Global World

Canadians are increasingly part of a global world. Canada itself is a fascinating mix of different cultures and ethnic backgrounds. This diversity brings a richness that offers opportunities for both occupational and personal growth. It also brings substantial challenges, particularly as it relates to communication. Everything changes when you work with someone from a different culture: how you say hello, what is appropriate to talk about, how you shake hands, how you give or take an order, what... Read more »

What You Need To Know About Employee Motivation

We have come to know a lot about employee motivation. We know that the ultimate responsibility for motivating employees lies within the individual employee. We know that both the meaningfulness of the work and the work environment itself can have a sizable impact on employee motivation. We know that intrinsic rewards and motivators tend to have a much longer lifespan for employees than extrinsic rewards and motivators. And, we know that what motivates one employee will not necessarily motivate... Read more »

The Secret to Happiness

Over 214 million dollars were spent on the internet last year to find meaningful relationships. People all over the globe are looking for happy and fulfilling relationships. Yet, obviously most are not finding it. Why? What is wrong? The problem is in the goal or objective. People are driven to find happiness. They will do just about anything to try and get it. Yet, they don’t find it. Herein is the problem, happiness is always a by product of something. Happiness is not something you can... Read more »

Ad Copy Secrets

Who couldn’t use some great ad copy tips once in awhile?! Here are secrets shared by ad pros to use in your promotions online and off. 1. DIGITAL IMAGES - Add images with your ad copy. Rule of thumb here is NOT “the more the merrier.” So choose one or two of your best images. Don’t have a camera or not great with it yet? Don’t worry. Surf the Internet or check software packages for images that grant you permission for use. Simply type “free images to use”... Read more »

Take Advantage of Training Videos For Fast, Affordable Instruction

A lot of businesses find themselves faced with some serious issues when it comes to training. Hiring a single training manager or even a team of trainers isn’t always cost effective, but there are ways to still provide great training without having to add extra personnel. There are even ways to get expert instruction without actually having to hire an expert. Smart business turn to training videos to assist in the process. Whether custom created for a company or standard industry videos, this... Read more »

All for One and One for All

If you are a baseball fan, then you are familiar with the 6-4-3 double play. The shortstop fields the ball, tosses it to the second baseman who tosses it to the first baseman. But what if the shortstop decides only to toss it to the first baseman? Or what if the second baseman refuses to catch the ball? Few situations illustrate the importance of teamwork as well as a sports metaphor. And in baseball, all nine members of the team must work together to be successful. Teamwork in a dental office is... Read more »

The 12 Blocks to Listening

There are twelve blocks to listening. You will find that some are old favorites that you use over and over. Others are held in reserve for certain types of people or situations. Everyone uses listening blocks, so you should not worry if a lot of blocks are familiar. This is an opportunity to become more aware of your blocks at the time you actually use them. 1. Comparing Comparing makes it hard to listen because you are always trying to assess who is smarter, more competent, and more emotionally... Read more »

Training and Coaching for Inside Sales and Customer Service Staffs is Vital to Business Growth

When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL. However, some entreprenurs and small business owners may have a common misconception thinking their inside sales professionals and the customer service staffs also possess the same abilities and desires in keeping the business running and growing Every sales trainer has heard the: “not in the... Read more »