Refurbished Goods - Old May Be Gold After All!

Don’t have the funds to buy a new car or want to upgrade your IT department? Wondering about the connection between these unrelated needs? The answer is refurbished or used goods. Today, these are widely sold and bought in the United States and the world over, despite concerns about reliability and safety. Refurbished goods can range from computers to clothing. They are generally returned to the company that manufactured them either because they had some defect or because the customer did... Read more »

The Perfect Desktop Icon

People put as much effort into customizing their computer desktops as they do into decorating the tops of their desks. I have personally witnessed friends spending hours looking for the perfect desktop icon which refers to some show or other that they used to watch in their childhood in the 70s. No matter how obscure the desktop icon, someone somewhere has at the very least a pirate version of it, often as part of a theme. There are so many desktop icons floating around, that the number will probably... Read more »

Customer Support Software: The Tool That Will Change Your Life?

The main reason why you are here is because you’re looking for a customer support software and you want to stop doing so much support. If you’re spending more than one hour per day supporting your customers you’re then you are indeed doing something unnecessary because there are ways to automate all your business. Ok, let me just come out and say it. The problem most people have is that they don’t have a customer support software to manage their support. Yes, I know you think... Read more »

Automate Manual Tasks With Microsoft Office Macros

Are you familiar with the phrase ‘all the gear, but no idea’? This is very fitting for many Microsoft Office owners. As I’m sure most of you will agree, Microsoft products can be extremely powerful but at times incredibly frustrating too. It is of little use having lots of cool tools, but not being able to use them properly and being completely unaware as to the ease of automation for routine manual tasks. If this sounds like you, fear not, you are not alone! Most people use Microsoft... Read more »

WEEE Directive: 2007 Update

The Waste Electrical and Electronic Equipment (WEEE) Directive, is one of the series of producer responsibilities Directives that makes producers of new equipment responsible for paying for the treatment and recycling of products once they have been used to their fullest extent. These new laws affect any business that manufactures brands or imports EEE as well as the businesses that sell store or treat Electrical and Electronic Equipment (EEE). The laws will also affect businesses that have WEEE... Read more »

Blogging - an Introduction

Although online journals of one kind or another have been around almost as long as the web itself, they began to be recognized as a growing phenomena in the mid 1990s and, since the term “blog” itself was coined in 1999, the whole world has come to recognize them as a communication medium to compete with newspapers, magazines, radio and television. Originally, many bloggers were seen as online “exhibitionists”; since they appeared to, merely be exposing their private lives... Read more »